Terms & Conditions
Terms & Conditions
Welcome to EnvyHer.com website. The terms and conditions stated in this Agreement page are applied to all the services that are provided on the EnvyHer site. Additionally, utilizing any service, you would be subjected to the terms & conditions, policies, guidelines and rules relevant to the service. Each of these rules has been incorporated in this Agreement.
EnvyHer reserves the right to change the terms & conditions of the site as well as the website itself at any time, where the change would be effective immediately.
Browsing, accessing or otherwise utilizing the site or its services in any way indicates that you agree to all the terms & conditions in this agreement. Kindly read this agreement properly and carefully to avoid any confusion before proceeding.
Utilizing the Website
You guarantee and represent that you are a human who is at least 18 years or are visiting the website under your guardian's or parent's supervision.
EnvyHer hereby grants you a non-exclusive, non-transferable, revocable, and limited license to access and utilize the website by displaying it on your Internet browser, or any electronic device for shopping or sharing about the Personalized and Monogram Jewelry sold on the site.
As per the terms & conditions in this Agreement:
- You cannot use anything on the website for any commercial purposes on behalf of a third party, only and unless it has been permitted in a clear-cut manner by us in advance.
- You are not allowed to use any information on the website for any commercial purposes, or for the benefit of any third-party business only and unless we have clearly avowed and authorized the usage.
- You are not permitted to distribute, publish, or otherwise upload to via this website any information, content, or material that:
- infringes the proprietary rights, trade secrets, service marks, trademarks, patents, or other copyrights of any person.
- involves any Trojan horses, trap doors, worms, viruses, bugs, or other harmful properties or code.
- is pornographic, indecent, obscene, defamatory, threatening, libelous, or might raise any criminal or civil accountability under international or the U.S. law.
- For any violation of the Agreement, the license granted would be annulled immediately without sharing a notice about it with you.
- Except as authorized in the above-section, you are not permitted to decompile, disassemble, reverse-engineer, modify, translate, create derivative works from, transmit, lease, sell, display, distribute, reproduce, or otherwise exploit the website, or any part of it. This is only and unless we have clearly avowed any of the mentioned actions in writing.
- EnvyHer reserves the rights to terminate accounts, cancel orders, and/or refuse service as per our consideration without any restriction, if we suspect that the buyer conduct is harmful to our interests or defiles the applicable laws.
EnvyHer would assign you an account and password authentication that would allow you to access and utilize specific parts of the website. For each time that you log in with your identification, you would be allowed to utilize the website in a way harmonious with this Agreement's terms & conditions.
The person whose identity is used with the password to access the website would be solely responsible for any activity taking place on the website. If someone else is using it to access the site for any communications, transactions, and use, it would be deemed that the permission was granted by you.
You are individually accountable for guarding the confidentiality and security of the identification password allotted to you. For any unauthorized use of your account, any violation or threaten towards the website's security, you should notify us about it immediately.
Product Pricing & Availability
These are the terms & conditions regarding the products & their details.
Descriptions & Images
We put efforts to make sure all the product descriptions on the site are accurate, and all the products that are provided on the site are available. There might be rare instances where you might have to substitute an alternative material or way some days while placing an order since a component of the product is temporarily unavailable.
Kindly be assured that for any component (e.g., birthstone) that has been substituted would be of the same high-quality as the one you wanted with the piece. The outcome of the product would be the same as you see in the images.
Even though we have attempted to produce the genuine colors of the materials that have been utilized in the pictures on the site, it should be noted that due to the difference in the screen resolutions, the equipment's age and technology, the colors might vary slightly form what you would get with the order.
The product sizes that you see on the screen are not the real size. You can check the dimensions in the product descriptions, which would give you the approximate idea of the item's size. This is particularly pertinent due to the handcrafted nature of the personalized jewelry, where no two pieces can ever be the same.
At times, due to the volume of orders that we get, it is not possible to fulfill the order within the time estimated. And when this happens, we would send you a notification about the delay, if any along with the reason. Even though we attempt to ensure that delays are avoided, we don't guarantee the delivery dates.
The pricing of the products on our website is entirely based on the current market values for precious gems and metals. We are continually trying to get the best prices for you for each product on the website. Due to which, from time to time, you would be able to purchase items at a discounted price that are subjected to change at any given point.
The price that you see when ordering the product is the lowest price we can offer at the time. Just like this, once a sale season ends, we would not be able to extend it period. We do not understand the negotiating activity due to which all the prices on the website are the final ones, where the prices are subjected to change at any time without any notice.
The wishlist and shopping cart item's price would always match the current price illustrated on the detail page of the item. The price can differ from the price of the item when you had first places it in the cart. It is advised to cross-check the product page to confirm it. Placing a product in the wishlist or cart does not hold the price displayed at that time.
Coupons & Promotions
The coupons would be applied to the complete shopping cart. It would affect:
- The original price of the item less the multi-level discount. In this, the average markdowns might have got discarded to apply the multi-level discount to the complete order; or
- The original price of the items.
Any coupon cannot be used along with another offer, and cannot be used on:
- One and Only Signature Collection items; or
- Sale items.
The coupon would not be applied to any premium gift or bundled items. EnvyHer coupon codes are subjected to expire at any time without any notice, and the expired coupons would not be excepted even if they were from some external site.
In case of any data or typographical errors inaccurately displayed on the website, kindly contact our customer care representative for the clearance. We try our level best to avoid such errors and we reserve the rights to rectify all or any error when they befall. Also, we don't acknowledge any erroneous or inaccurate prices.
In case, the listed price of an item is lower than the right price; you would be contacted by us for further instructions before the product is shipped to you. We can also cancel the order and notify you of the cancellation in such a case. In case your payment method or credit card has been charged for any purchase, and the order gets canceled, we would issue the amount back immediately to your credit card.
EnvyHer provides a 100-day easy return policy. You are permitted to return an item to obtain a refund (minus the deductions) within 100 days from the date of shipment of the product, only if some conditions are met as per the rule. Learn more about the return policy.
For any refund that has been accepted by us, you would be asked to add your credit card information for the payment to be made after the applicable deductions have been made.
EnvyHer refunds the fee of the item after deducting a 30% restocking fee from it. EnvyHer reserves the right to subtract any charges that we need to pay during the receipt of the package returned, which includes the duties for the incomplete paperwork.
In any case, where a coupon was used to donate to a charity, the amount would be deducted from the refund. For more details, check out the return & refund policy page.
Shipment, Customs, Duties & Taxes
Each product that is purchased from EnvyHer follows a strict shipment contract, which means that there is no risk for any loss for any items that would pass from the seller to the buyer during the delivery period.
Since EnvyHer only delivers to the USA, we offer FREE SHIPPING on any item purchased. The name of the recipient specified on the package or order along with the delivery address would be the merchant importing the purchased goods. And this person has to comply with each law and regulation of the destination country, in respect to the item purchased.
The products that have been purchased might be subjected to customs duties, import taxes and fees levied by your home state or country in which you are receiving the product. The recipient would be in charge of this once the shipment reaches the recipient's state or country.
Any additional fees for the customs clearance have to be borne by the recipient specified on the package ordered along with the delivery address. EnvyHer has no control over any of these charges and cannot foretell how much it might be.
It is the obligation of the person receiving the package to contact the customs office in their state or area to know more about the details. And in case any customs clearance procedures comes up when the shipment is taking place, there can be delays in the original delivery estimates. You are advised to have patience in this case.
Every product of EnvyHer is a personalized one that is produced after an order has been made. We reserve the rights to charge an extra fee in any rare case where the buyer orders numerous personalized products for sizing and comparing since this person would be taking advantage of the return policy which is not acceptable. However, if we feel that the case is such a one, you would be contacted before the product are produced and shipped to you.
Risk of Loss
For the risk of the loss of any item that has been purchased by you and has been passed to you upon the delivery item by the carrier, you are solely responsible. EnvyHer has no obligation towards the loss or loot of any item after it has reached the address of delivery.
EnvyHer recommends obtaining a third-party insurance against the item that has been received after being stolen or lost.
Reviews and Comments
Anything that you post or submit to the customer service or even on the website is and would be taken as non-proprietary and non-confidential. We shall also have the transferable, irrevocable, perpetual, worldwide, and royalty-free rights to create derivative works, adapt, transmit, lease, sell, perform, publish, display, distribute, copy, and use such Submissions in any form and by any means.
We also reserve the rights to decompile, disassemble, reverse-engineer, modify, and translate such submissions. These submissions include creative or original materials, drawings, photos, notes, plans, ideas, suggestions, comments, questions or other information. It can also include information that you provide us with like suggestions, comments, reviews, questions, techniques, know-how, and ideas.
Additionally, when you submit reviews or comments to the website, you also grant us the rights to utilize the name that you posted with the submission, if any, in combination with such comment, review or content.
You guarantee and represent that you that you control or otherwise own all the rights to the comments, reviews and other content that has been posted on the website by you. Along with this, we can use the comments, reviews, and the other material without trespassing upon or violating the rights of any third party.
You are not permitted to pretend to be someone other than yourself, add a false email address, or otherwise trick us or third-parties as to the source of any Content or Submissions. We might, but shouldn't be restricted to, edit or remove any Submissions, which also includes reviews or comments for any reason.
You agree to assure and maintain inoffensive towards EnvyHer, its service providers, independent contractors, consultants, and their respective directors, agents, and employees, against and from any liabilities, costs, damages, claims, and expenses related to or arising out of any Submissions or your conduct. This includes the posts you submit, transmit or otherwise store through or on our website, or your wrong use of the website that is an actual or threatened demand, claim or suit made. You also agree to remain inoffensive regarding your conduct, without violating these terms and conditions or violating the rights of any third party.
Copyright Notice & Intellectual Property
The website and all the audio clips, images, button icons, graphics, text, EnvyHer logo, and the software, including content, belongs solely to EnvyHer and its affiliates. The assembly, ‘look and feel,’ arrangement, and collection of all content on the website belongs solely to EnvyHer. Any information, data, and software used on the website is a property of EnvyHer or the suppliers.
Copyright and other relevant intellectual property rights exist on all text relating to EnvyHer.com’s services and the full content of this website. The EnvyHer logos, trade names, slogans, or words are all registered service marks, or trademarks of the business in the United States and worldwide. Additionally, all the specific services and the brand names of the company that is featured on the website are trademarks. The Software, the Arrangement, and the content are all secured and protected by the international and the USA copyright laws.
The utilization of any service marks or trademarks without the consent of EnvyHer is strictly prohibited. You are not permitted to use EnvyHer's service marks or trademarks in connection with any service or product in any form that is prone to confuse anyone. You are not permitted to utilize the service marks or trademarks in any way that discredits or disparages us. You are not permitted to utilize any service marks or trademarks in any meta tags without the consent of EnvyHer.
Disregarding any of the above mentioned copyright terms has ever change to lead you towards a legal case for violating the copyright laws.
Links: Third-Party Content
There are some external links to other websites on the EnvyHer site. These links are owned and operated by the third-party people. You acknowledge that we aren't accountable for the content located through or on or the operation of any such site.
Termination and Effect of Termination
Notwithstanding any of these Terms & Conditions, EnvyHer reserves the rights, in its sole discretion and without notice, to discontinue your license to use this site to use this site. We also have rights to prevent or block any future access to you for using the website. EnvyHer might, without prior notice, revoke all of your rights granted under this Agreement, or any promptly discontinue the Agreement.
As soon as the Agreement is terminated, you should instantly cease the use of and all access to the website. Additionally, we would spontaneously revoke all your account identification issued to you. Along with this, you would be denied the access and use of the website in part or whole. Any termination of this Agreement shouldn't influence the respective obligations and rights of the parties arising before the date of termination.
The laws of the United States administer these terms & conditions mentioned in this Agreement. By accessing the website and utilizing the services on the site (like buying our products), you agree to these terms & conditions. And also comply and consent to the exclusive jurisdiction of the USA courts in all conflicts emerging out of such access.
In case any of these terms are considered unenforceable or void for any reason, which includes the exclusions and restrictions set above, but are not limited to that, then the unenforceable or invalid terms would be separated from these terms. This would be while the rest of the conditions continue to apply as it is.
The failure of EnvyHer to implement any of the terms set out in the Terms & Conditions Agreement, or failure to execute any decision to eliminate, would not be interpreted as a waiver of such terms. Also, it wouldn't affect the validity of the Terms & Conditions Agreement here or any part thereof, or the right after that to execute every term. These Terms & Conditions shall not be supplemented, varied, modified, or amended except when signed by duly authorized representatives in writing of EnvyHer.
Neither party would be accountable to the other regarding any failure in performing any duty under any Agreement, which is due to an event that is beyond human control for the party. This includes the things such as flood, earthquake, uprising, an act of military or civil authority, civil unrest, riot, insurrection, Political insurgence, war, terrorism, Act of God, or any other man-made or natural eventuality outside of any human's power or control, or could have been reasonably foreseen.
This causes the termination of the contract or the agreement that the parties entered into. Any party that has been affected by any such event mentioned above, should immediately notify the other Party of the same and needs to utilize all the circumspect attempts to comply with the Terms & conditions of the agreement as enclosed herein.
In case we fail to request that you fulfill any of your duties under these Terms & conditions, it does not mean that we have waived our rights against you. Also, if we do not enforce our rights against you, or if we delay in doing so, that does not mean that we have ignored our rights against you and it would not indicate that you don't have to comply with those responsibilities anymore. If we do ignore negligence by you, we would only do this in writing, and that wouldn't betoken that we would automatically overlook any later failure by you.
Any controversy associating in any form to your visit to our website or to the items that you purchase via the site should be presented in a confidential agreement in the USA.
You acknowledge that notwithstanding of any law or statute to the contrary, any cause of action or claim arising out of, connected with or related to the utilization of our website or this Agreement should be filed within 1-year following such cause of action or claim that arose or be forever banned.
Limitation of Liability
Except as explicitly presented to the antithesis in writing by EnvyHer, this website, the products offered for sale on it and the transactions conducted via it, are rendered by us on an "as is" basis. We make no warranties or representations of any type, implied or express, as to the performance of the site or the products, materials, content, or information included on this site except as provided in this terms & conditions page.
To the entire extent permitted by the relevant law, we disclaim all warranties, implied or express, including, implied warranties of merchant-ability and fitness for a special purpose, system integration, data accuracy, quiet enjoyment, title, and non-infringement. This site might include typographical errors, mistakes, or inaccuracies. We don't warrant that the content would be uninterrupted or error-free.
To the greatest degree authorized by the law, we would not be accountable for any damages of any sort occurring from the utility of this website. This includes, but is not limited to consequential, special, exemplary, punitive, incidental, or indirect damages.
To the greatest extent authorized by the relevant law, our cumulative responsibility to you for any damages that is notwithstanding the foundation for the action shouldn't exceed in the aggregate amount of fees you actually paid us during the month instantly preceding the act ostensibly giving rise to our obligation.
This website can be easily accessed by any country that is out of North America, but this site can contain services or products that are not available worldwide. Any such citations don't indicate that such services or products would be made available worldwide until it is available and cited on the website accordingly. If you access and utilize this site, you are responsible for complying with your local laws, rules, and regulations.
For any other details that you want to clear with us at EnvyHer, feel free to contact our Customer Care Representatives.
Disclaimer: EnvyHer reserves the rights to make any amendments to the policies at any time. Notifications of any chances would be published on this page. If you have any queries regarding this or any of the other policies, kindly contact our Customer Service Representatives.