Shipping & Order Information
EnvyHer offers you FREE SHIPPING
Ordering with EnvyHer would allow you to have the items shipped for free to you. Yes, EnvyHer offers FREE SHIPPING for every product including the custom gold & silver name necklaces, rings, bracelets, and anklets.
* For countries outside the US and Europe, shipping fee is 40$ via DHL *
EnvyHer offers FREE SHIPPING
There are three methods for the delivery of the goods from EnvyHer, and they are:
- Standard Shipping – 7-12 Business Days – FREE
- Expedited Shipping- 6-10 Business Days - $9
- Express Shipping – 4-5 Business Days– $27
* The delivery may be delayed due to the epidemic impact *
You can select the method during check out, as per your requirements and desire.
Note: These delivery times do not include manufacturing time.
good things take time to create ... all our items are made-to-order , handcrafted with love , and request 6-10 business days to handcraft.
some custom designs can take up to 2 weeks to produce before shipping . all our custom items are handmade with care and definitely worth the wait..
estimated delivery is impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
you will receive shipping updates via email
Every customer is advised to provide with a valid shipping address that includes a complete breakdown of the shipping details and the residence to where the package from EnvyHer has to be sent. In case your shipping address is not the same as your billing address, kindly specify this detail during the checkout to avoid any confusion.
What do we mean by a proper shipping address?
A proper shipping address is the one where you have included the right and complete door number, postal code, and street name. And it is entirely the customer's responsibility for providing the right, and complete address.
What happens if the wrong address was stated in the order?
EnvyHer does not hold any responsibility for the goods that have been delivered to the incorrect address that was stated in the order. If the customer wants to collect the order that has been delivered to the wrong address, they would have to visit that place personally. This is since the package would no longer be in our possession as we would have followed the instructions provided initially when the customer was placing the order of any personalized jewelry.
Note: Depending on the method of payment, you can have your package of custom gold & silver name necklaces, etc., from EnvyHer shipped to an alternate address. For this, you would have to ensure that the complete address details are included. This includes the things like the building name, building number, organization name, etc.
Other Order Details
It is the responsibility of the customer ordering any personalized and monogram jewelry or otherwise to ensure that each tiny order detail is correct. This includes the styles selected, colors, and even the right sizes that have been chosen during the order process. Since, this information cannot be altered or amended once the order has been confirmed.
Additional Shipment Details
Each order would be shipped with a tracking number that can be used to monitor the status of the package in transit. Also, EnvyHer produces the products first before shipping them out. So, the customer is requested to give about 4 to 7 days for the production process after which it would be sent out for delivery.
- The estimated delivery date of the product from EnvyHer is entirely based on the delivery method chosen by the customer.
- The estimated shipping time period does not include public holidays or weekends but consists of the business days.
- Your order can be tracked with the help of a track-able service that allows you to follow the journey of the ordered custom gold & silver name necklaces, rings, etc., to you.
- You would receive email updated from us when you place an order with us till the order has been successfully delivered to you.
- For any further details or clarifications, you can contact the customer support of EnvyHer and have your doubts cleared, and problems taken care of.
Disclaimer: EnvyHer reserves the rights to make any amendments to the policies at any time. Notifications of any chances would be published on this page. If you have any queries regarding this or any of the other policies, kindly contact our Customer Service Representatives.